Fabric, leather items are covered by a 12 months warranty period and a 5 years warranty period for the sofa and armchair frames.
All decor accessories such as painting, blankets, ceramics, cushion, etc. are not covered by warranties or exchange.
All products, which are defective by technical oversight during its manufacturing process or installation are guaranteed.
The following cases are not guaranteed:
For online purchases and customized orders, Instore Furniture reserves the right to charge 30% of the purchase price for charges or cancellation of orders after 48 hours of sale.
Assembly is free of charge within Ho Chi Minh City. Customers that are not located in Ho Chi Minh City will be provided by an Instructional Assembly Guide.